Shipping & Returns
We do not use third party carriers for shipping.
Returns are to be brought in person to our physical location at 600 Augustus St. Trenton, TX 75490. All stock purchases that are returned are subject to a 20% handling fee. Stock purchases must be returned in the same condition in which they were sold. Stock purchases must be returned within 30 days of purchase to receive a refund or credit on Buyer’s credit account. All Special Orders are NON RETURNABLE and NON REFUNDABLE.
Seller will not take back any item, nor refund to Buyer in the form of cash or on Buyer’s credit card or store credit, unless Buyer returns the item to Seller with a receipt within 30 days of purchase.
Credits for Returns
Refunds will be issued to the original form of payment unless Buyer has an outstanding balance with Seller in which case Seller will credit Buyer’s account by applying the credit in accordance with the Credit Application/Agreement’s terms. Cash and cash equivalent purchases exceeding $1,000.00 may be refunded by check.
Upon request for delivery of building materials in an area of 60 mile radius from our physical location at 600 Augustus St Trenton, TX 75490 delivery fees will apply and charged separately. Delivery is made to the curb only on an A-OK Vehicle. Seller will not be responsible for broken sidewalks, curbs, walks, etc., when Buyer requests delivery to the premises. Buyer assumes responsibility for all damage which results from any such delivery.
Buyer agrees to have supervisory or knowledgeable personnel at job or delivery location to accept the load. In the event the Building Materials are delivered on schedule and left unattended, rolled-off, etc., Buyer assumes all risk of loss or shortage that may occur after delivery. It is the Buyer’s receiving-agent responsibility to inspect and verify all delivered materials prior to offload from truck. If any damage or defects are detected, Buyer should refuse delivery.